Customized Learning Programs for Your Workforce

Impact Now designs and facilitates practical learning experiences tailored to your organization, participants and workplace challenges. 


Programs may be delivered as focused workshops, full-day sessions or multi-session development programs. 



Customized Learning

Leadership Development

Communication and Conflict

Communication and Conflict

Colleagues having a friendly conversation in an office.

 

  • Essential coaching skills for leaders 
  • Navigating difficult conversations 
  • Promoting accountability 
  • Leading through change 
  • Building trust 
  • Fostering psychological safety 
  • Motivating and developing employees 
  • Providing effective feedback 
  • Conducting meaningful performance conversations 
  • Strengthening leadership communication 
  • Developing emerging leaders

Communication and Conflict

Communication and Conflict

Communication and Conflict

Two workers operating a metal bending machine in a workshop.

 

  • Communicating with confidence 
  • Managing workplace conflict 
  • Developing conflict-confident leadership 
  • Using assertive communication 
  • Strengthening active-listening skills 
  • Asking powerful questions 
  • Navigating emotional or escalated reactions 
  • Building respectful workplace relationships 
  • Understanding and adapting to DiSC® communication styles 
  • Improving overall workplace communication and effectiveness

Team Effectiveness

Workplace Effectiveness

Workplace Effectiveness

Warehouse team discussing logistics wearing safety helmets.

 

  • The Five Behaviours® of a Cohesive Team 
  • Building team trust 
  • Creating psychological safety 
  • Strengthening collaboration 
  • Establishing shared accountability 
  • Improving shared decision-making 
  • Developing team charters 
  • Creating practical working agreements 
  • Managing change as a team 
  • Strengthening workplace culture 
  • Building connected and effective teams

Workplace Effectiveness

Workplace Effectiveness

Workplace Effectiveness

Woman leading a business meeting with colleagues.

 

  • Delivering exceptional customer service 
  • Developing workplace readiness 
  • Managing time and priorities 
  • Writing clear and effective reports 
  • Communicating professionally 
  • Leading and participating in effective meetings 
  • Building a respectful workplace 
  • Strengthening recruitment and selection practices 
  • Developing Microsoft Office skills 
  • Using virtual collaboration tools effectively 
  • Improving workplace and team productivity

These topics are examples of the learning experiences Impact Now can provide. Every program is customized to reflect your organization, workplace realities, participants and desired outcomes. Topics can also be combined into a tailored workshop or leadership-development series. 

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